Director Multi Cloud Solutions COE US REMOTE With an eye for detail and a contagiously positive attitude, you’re the teammate everyone counts on to get the project buttoned up and across the finish line. Remote, IL CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting

Daily work on several Intune specific projects; application management and cleanup. Driving uninstalls to 100% via troubleshooting with IT and business partners. Interfacing with IT Infrastructure, Operations, and Cyber staff to identify unapproved software. Imaging/Application Standardization. Software Inventory. Scripting (writing and deploying scripts via Intune to uni

Responsible for implementing and maintaining the effectiveness and optimization of IT software and hardware renewal process and tools. Ensure all IT hardware and software renewals are captured and managed in renewal system. Establish defined process to review IT renewals with key stakeholders against prior years to ensure accurate renewal payments. Effectively manage time

Prioritize customer service experience as a top priority, with a keen eye for detail and responsiveness to urgent requests. Take initial calls from end users, logging data efficiently and effectively. Provide initial diagnosis for potential resolutions, ensuring swift and accurate troubleshooting. Monitor tickets, prioritize work for analysts and engineers, and provide cl

Resolves advanced technical hardware and software issues. Provides resolutions to issues escalated by Level 1. Advanced knowledge in administrative tasks on workstations. Extensive knowledge in software, hardware, network, and peripheral support. Over the phone remote support and hands on support to resolve technical issues. Responds to tickets escalated from our Level 1

Enterprise Account Executive Enterprise You're the heart of Connection. A people person who loves to help, listen, and learn. Join our team of experts to grow your career and work side by side with specialists from the industry's biggest tech manufacturers. Remote, IL CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PC

Sr Director COE, Security Practice US REMOTE With an eye for detail and a contagiously positive attitude, you’re the teammate everyone counts on to get the project buttoned up and across the finish line. Remote, IL CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting

As a trusted advisor to our clients, brings value to clients within the targeted accounts assigned per their desired business outcomes and requirements. Develops short and long term solution strategies for the clients. Supports all sales segments within assigned target accounts to sell complex advanced technology solution sets consisting of hardware, software and services