Director Quality Operations Master Black Belt

Position Description

Job Summary:
Responsible for the execution and on-going management of operational excellence initiatives utilizing Six Sigma and Lean methodologies. Manage cross-functional project teams to evaluate business processes and determine initiatives that will provide greater productivity and efficiency and enable increased growth. A primary responsibility will be to facilitate Six Sigma and Lean events and follow-up activities targeted toward increasing revenue, optimizing cycle time, reducing defect rates, and/or improving customer satisfaction
Essential Job Functions:
* Understand the business in order to recommend improved, strategic, measurable and sustainable solutions as well as identify further opportunities for improvement
o Six Sigma/Lean Deployment
o Assist champions, business owners and process owners with identifying, scoping, and financially justifying projects that align with the business strategic plan
o Act as change agent to foster a customer centric quality culture throughout the organization and drive measurable product and process improvements
* Project Execution
o Lead strategic, cross functional, complex process improvements projects targeted toward increasing revenue, optimizing cycle time, reducing defect rates, and/or improving customer satisfaction
o Recommend improved, strategic, measurable and sustainable solutions as well as identify further opportunities for improvement
o Apply project management techniques to ensure on-time, high-quality deliverables
o Utilize appropriate mechanisms to manage and track initiatives, ensuring benefits are realized
o Continued follow-up with project teams to improvement activities are on track, providing coaching and direction to ensure goals are achieved
* Coaching, Training and Mentoring
o Act as a mentor, Trainer, Coach, and technical leader in the deployment of Operational Excellence using Six Sigma and Lean methodologies
o Provide expertise and share best practices regarding Six Sigma and Lean tools & methodologies, project management and team leadership
o Responsible for mentorship, evaluations, conflict resolution and recognition of the staff to maintain highly motivated and engaged employees.

Other Duties and Responsibilities:
* Deliver Lean Sigma training as required
* Manage several Continuous Improvement Black Belts
* Report progress in Strategy Deployment and KPI Reviews

Position Requirements

Qualifications:
* Lean/Six Sigma Black Belt Certification
* 10 years of professional work experience in Engineering and/or Supply Chain Operations
* 5 years experience as a Black Belt leading LEAN or Six Sigma (DMAIC, DFSS) process/product improvement projects and quality initiatives
* 5 years experience directing teams
Education:
* A bachelors degree Engineering, Science or Business - Required
* Engineering or Business Master’s degree preferred
* Lean/Six Sigma Master Black Belt Certification - Required
Required Experience: (minimum 15 years experience)
* 10 years experience in Engineering and/or Supply Chain Operations
* 5 years experience as a Black Belt
* 5 years of experience as a Master Black Belt
Preferred Experience:
* High Tech engineering and manufacturing experience
Knowledge, Skills, & Abilities
* Well-developed leadership and project management capabilities with demonstrated success completing multiple cross-functional and cross-business projects
* Proven track record of financial savings resulting from the application of the LEAN or Six Sigma methodologies and effective change management.
* Ability to negotiate and influence key personnel across multiple business units and geographies, while influencing positive change through awareness, understanding, acceptance and engagement
* Excellent analytical skills with a strong working knowledge of problem solving, root cause analysis, and associated solution implementation
* Ability to work independently and/or effectively with diverse, global, cross cultural teams
* Strong facilitation, oral communication, presentation and written communication skills.
* Strong business acumen
* PC proficiency in Microsoft Office, MiniTab and Visio


WMS is a gaming company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions that WMS conducts business. If you are requested by WMS to obtain a gaming license, your continued employment with WMS may be contingent on your ability to obtain that gaming license.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above. WMS encourages diversity and is an equal opportunity employer.